Anna Soo Wildermuth

Welcome to Personal Images, Inc.!

Here I'll give you up to date tips on developing your personal and professional image to ensure your first impression will be your best impression. Also I will blog about current image and communication blunders. Feel free to join the discussion by leaving comments, and stay updated by subscribing to the RSS feed. Thanks for visiting my blog. – Anna

Change One Thing is a superb book that gives excellent advice to help jumpstart your engine." Stephen R. Covey, author, The 7 Habits of Highly Effective People

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Fashion disasters while traveling, lesson number two

louis-vuitton-keepall-45-luggage_1Number two is a lesson from an expert who should know better from the countless times I helped men and women pack for business and pleasure. When it came to packing for myself, my own advice took a trip to forgotten land! Bringing us to lesson two- remember the do’s and don’ts of packing.

Don’ts
Don’t pack with the idea that you will be attending similar events during the entire trip
Don’t pack for one-season weather
Don’t pack a wardrobe you have not tried on

Do’s
Do pack for multiple different events, whether they include hiking, dining at a five-star restaurant or eating at seaside café
Do pack for different temperatures, from the very cold, to the very warm and for precipitation, rain and possibly snow
Do pack only things you have recently tried on to ensure they fit
Do pack outfits and multiple colors that coordinate with each other

Do these things and you will not be traveling fashion disaster!

Fashion disasters while traveling, lesson number one

haircut disasterRecently, I was traveling on a combination of work and vacation time. Several parts of the trip went well. The travel itself was easy and many resources were available to help navigate between work and pleasure. However, when the weather did not cooperate it became challenging leading to lesson number one.

Lesson number one is to never make a decision in haste. For example, take my hasty haircut adventure. The weather plays tricks on my hair. It causes it to lose body resulting in a very flat and straight appearance. So, instead of investing more in products, like a Paul Mitchell Daily Body Boost, I went and got a haircut.

Never go to a salon thinking you will get lucky on a haircut! In my case, what was supposed to be a slight trim turned out as a very bad cut. It took my own hair stylist, who used her magic scissors, to make the cut work. Even with her skills, it will still take a few months, if I am lucky, to get my hair style back to normal. Sub-lesson one…never get an out-of-town haircut unless it’s from a stylist you know or received a reliable recommendation on.

Takeaways from a Disaster

stop-panic-attacksRecently I had a program that could have gone a lot smoother. Though some of what happened was out of my control, following is what I learned from the experience in the form of dos and don’ts:

Don’ts
– Commit to cutting a presentation to 45 minutes when it is originally set at 60 minutes (requested because the organizers ran out of time)
– Shoehorn 65 people in a room built to hold 50
– Allow the room temperature to get so hot you can see participants sweating

Dos
– Always have easy access to your laptop or make sure an audio technician can help by sitting next to the projection equipment and / or computer
– Leave the plug in cords in an open space so you can remove items quickly
– Give the folks a chance to remove their jackets (and try to get an engineer to lower the temperature!)

Don’t get sucked into the drama

reject-stamp-showing-rejection-denied-or-refusalIt is easy to get caught up in issues not related to team objectives. Often, in teams, we get caught up in differences of opinions between members. People then begin to separate because folks are taking sides. As the leader, you must stay out of the drama and let the parties involved resolve their differences. It is natural for team members to expect you to solve the problem, instead, insist they resolve it themselves. They may or may not come to a resolution but if they don’t, they may just agree to disagree which is fine.

Diversity in thought is good

A key laying on a piece of paper with the word "leadership" on it.

It is easy to select peers for a team because they possess similarities to you in thoughts and in backgrounds. However, the most productive teams and best work situations are ones where everyone comes from different backgrounds and even processes information differently. For example, it’s good for those who like to socialize to team with task-driven folks. It encourages different points of view. Too many companies reorganize by numbers and by what appears good on paper instead of really communicating with all affected parties. Working with different thoughts from disparate viewpoints creates more dynamic and productive outcomes and that’s beneficial for all stakeholders.

The art and science of team chemistry- differences can be a good thing

A key laying on a piece of paper with the word "leadership" on it.

In a recent New York Times article, the President of International Markets at MasterCard, Ann Carins, suggested that team chemistry was not about everyone being the same type but to ensure that every team member understands what each other brings to the table. If they can challenge each other, be respectful and maintain a safe environment, it will bring out the best in each of them as well as in the team results.

How to deal with folks leaving the company

everglow-exit-sign-1Many companies go through changes which may mean laid off co-workers or staff with changed assignments which can leave long-term team members anxious. The best thing to do is to wish them well. Let them know how much you have enjoyed working together and if you are close to the person, give contact permission. Always maintain a positive dialog. Someday, it could be you who is affected by company changes.

Helping a phone rambler get to the point

telephoneIt can be challenging when you are on the phone with someone who struggle to get to the point. It is important to let the person finish before you ask any questions.  However, if you sense the person is rambling, give them at least a minute and a half to finish or when there is a pause, step in with a specific question. Take notes when they are talking and really listen. Ask a question that will hopefully steer the conversation toward the point. It is ultimately up to you to help ramblers be more succinct by using their words to ask specific questions.

Number one mom lesson

a winnerThe number one lesson I learned from my mother is to always do more than you are asked and offer to handle things you prefer not doing. My mom came to this country only speaking Cantonese and she was shy. When my mom needed to work for financial reasons after raising five girls, she did. Mom ended up being the number one producer in her factory line. To this day, when situations are moving faster than expected, I remember my mom always rising to the occasion to do what was necessary to make a assignment work. Thanks to my mom, I discovered that nothing is impossible!

Dealing with the elephant in the room

ElephangWhen you avoid the elephant in the room, it consumes the air, leaving no room to breathe. Always begin the conversation when everyone feels safe. Obtain the permission of the others to listen to what you have to say. Give them the option to ask questions after you have finished speaking. Never be hostile or confrontational. Listen when they are finished. Thank them for sharing, then ask questions to ensure clarity.