It is easy to be misunderstood in virtual meetings. Facial cues and tone of voice are more difficult to discern. In order to avoid misunderstandings and potential conflict, try to ask questions without making judgements. When differences in opinions or viewpoints arise, offer another point of view as a way to create like thinking. Keeping these tactics in mind during virtual meetings will help to create a strong team.

Meeting on Zoom, GoToMeeting, or WebEx is difficult. Long meetings are especially challenging. Be sure to set up early for the meeting, having the items you need available. Put away any distractions, such as a cell phone or additional paperwork (no multi-tasking). Keeping engaged will help you connect with those in the meeting. Facial expressions are the best way to ensure a personal connection (smiling and making eye contact directly into the screen). Watch for cues to ensure your message is being heard. Always use mute when you are not talking. Be open to dialogue on Zoom and engage in discussions.

It is important to analyze and review our mistakes because they can become learning lessons. If we don’t determine what caused the mistake and how it affected ourselves or others, we are doomed to repeat it. First, it is important to acknowledge the mistake. This, in and of itself, can be difficult. Then we should consider what caused the mistake. Was it a lack of understanding or was it due to emotions? I personally write my mistakes in a journal. I jot down the cause and the effect. This helps me to be aware of how I can manage the problem more effectively if the situation occurs again. Learning from a past misstep can prevent you from making the same mistake twice.

When putting a team together, it is wise to create a communication guideline questionnaire. The questionnaire should indicate expectations, timelines, and communication vehicle preferences (ex. email, phone, or text). Each team member should put their expectations down on paper. These guidelines would be discussed at the first team meeting. Together, the team decides what works best in order for the team to be an effective group. The majority should rule, with personal exceptions. When working from home, it is best to have determined hours.

There’s an old saying that “silence speaks volumes.” It’s true in a way. Silence, in response to a question, sends two messages – either the unknown for the viewer or a lack of confidence or unprepared speaker. Silence can also in show power and intimidation in certain situations. Silence and facial expressions will send a message about the speaker’s confidence or lack of confidence. Being prepared, by doing a few exercises, before going into a meeting will help prevent silence when asked a question. I remember watching an interview with a former television anchor. The anchor stated he went through a series of voice exercises by talking out loud and quoting a few tongue twisters before the program started.

Honesty is the best policy—at the right time. Being honest at the wrong time usually leads to friction and hurt feelings. Working with people who feel honesty is the best policy – even in the middle of difficult situations – I have witnessed that it has not always helped their careers. Instead, most often being honest at the wrong time has hurt their chances of upward movement.

Successful leaders bring people together especially when the issues are critical. The best leaders:

• Take the time to listen
• Stay open to possibilities
• Never gloat after a win
• Always give credit to others
• Strive for the win/win
• Tap into a team of advisors

In today’s work and personal environments, to accomplish all that is needed, we can easily become overwhelmed. This sometimes lead to anxiety. Harnessing the anxiety to shift it into motivation, is the best way change the emotion needed to move toward accomplishment. Taking note of the anxiety triggers will help turn the it into motivation to achieve the goal.

The cooking competition show is about more than just the food. It provides a visual of ways contestants and judges work under pressure to deliver successful products and give constructive feedback. The show that continues to give feedback gems is the Kid’s Championship Baking Show.

Duff and Valerie are the judges and it is the way they use the three to one rule that clicks. They look for the three positives and one not-so-positive area to help the contestants achieve success as a baker. The judges balance the fine line on these impressionable young minds. We understand they were chosen for their baking skills, personality, and how they receive feedback.
All us of revert to the child in ourselves when under review and feeling pressured. (Even when we try to toughen up!)

Holding a grudge really hurts the wronged person not the person responsible for the problem. It is not easy to let go of a grudge. However, it is tough to take the high road and rise above the it, especially when you feel hurt.

If you can get past it, though, the rewards are tremendous! Besides the respect of peers and leaders, you will love yourself more. Being wronged will happen many more times in life. And remember, it has been medically proven that folks who let go of hurts live longer and happier lives.