Hillary Clinton wore an elegant, tailored Ralph Lauren white pantsuit to accept the Democratic nomination for president at the recent convention. A white pants suit can be worn for different occasions. My favorite is for an evening business or social event. The key to making it work is the fabric and shades of white. A great way to know the difference in whites is by going to either a fabric store or look at white paint chips. This will help determine which white works best for you. Hillary’s white pants suit was close to a true white and the fabric projected a softness that balanced stark white coloring.

Recently, I was a victim of wedding dress party guest nightmare after going through ten dresses along with multiple pairs of evening shoes. However, the reality is that going to a wedding as a guest and not as a member of the wedding party, what to wear is not dictated by pictures, which is good. Also not having to wear a long dress makes it easy to pull something from my wardrobe.

These are the following tips I learned to help avoid having the wedding dress party guest nightmare:

• Many stores do not have all their dresses in stock…order on line.
• Dresses that look great on the hanger…chances are that they won’t look good on you.
• Be sensitive to your body shape…buy a dress that will enhance it.
• The dress must be comfortable…no matter how great it looks on.
• Long dresses are really long…be prepared to spend upwards of $75.00 for alterations.
• Be sure you have a pair of shoes to wear for alterations.

If you follow these six guidelines, I guarantee that shopping for a dress to wear to a wedding will not be a nightmare. It even might be fun.

There much to learn by watching the politicians on stage, from the way they speak to their clothing choices. In a recent New York Times article, the vice presidential nominee, Tim Kaine, was featured about his clothing choices. He was compared to President Obama and Vice President Joe Biden.
President Obama is a Hart Shaffner Marx customer (custom tailored to his physical size – tall and slender). Vice President Joe Biden was not wearing an off the rack suit either. The average man on the street rarely wears a suit today and if he does, it is not custom tailored. Tim Kaine wore a non-custom made suit along with a matching shirt and a not-current-style tie. His clothing sent the message: I am just like the average guy on the street and I am for you. The idea is to dress for the audience you want to connect with.

Expressing passion when speaking about your subject is an important way to connect to your audience. The key is to control the volume of your voice. It is easy to mistake yelling for passion. Practice by audio and videotaping your presentations. This helps determine when and where the voice needs to change to reflect the key moments in the speech. When a voice raises in sound, it projects a different feeling than yelling does. Use one to three fingers on your throat to gauge when your voice goes too high or low. You can raise or lower your voice to make a point and determine the most effective tone based on the audience size and speech content.

I am still amazed when customer service calls me back. Recently, I had two very different customer service experiences. One was a rep who directed me to the website to make changes to a service plan. Two days later, after no success with customer service and not being able to get into the website, I went to the retail store to speak to a representative. This person could not get into the site either but promised to call me back the next day.

No call.

I then called the store number where another customer service person helped change the plan. Four days of phone calls, no luck with website or even with the retail store.

My second example was a “wow”! I called first to get a customer service person. This person told me he would handle it and would call back with the correction needed. He called me back within ten minutes with the change and a confirmation number.

When running a business, customer service is critical to the survival of almost any business. It will set you apart from competitors but the key is to “wow” the customer!

In group presentations, the key is to provide what the audience needs. Sounds simple, but is it really? In a recent meeting with a client, we worked on major areas to master when giving a group presentation. One, the answer to the question being asked should be backed with common sense, stats if possible and some context or history around it.

Secondly, the answer must flow in the overall presentation, whether it is to present a situation or provide forecasts for the group or organization.

Lastly and most importantly, the presenter must truly believe in it. Using these three simple rules means a 90% chance for a successful experience.

Clothing choices for women have switched back and forth between pant and skirt suits. I recommend a dress with a jacket to clients. It’s easy to wear a dress, especially a sleeveless one (which stays cool under a jacket) and dresses flatter most figures. Also, dresses and skirts are rising in popularity because executive women want to move away from pants. Hugo Boss has several striking dress and jacket combinations available during their anniversary sale.

Recently the world has been hit with major tragedies. Situations arose where we have been indirectly in contact with those directly affected. It’s important to actively listen and offer sympathy with a simple “I am sorry”. Offering commentary on the event is best kept to yourself unless you have faced a similar situation. Active listening offers much more than event analysis to the person in pain.

When choosing eyewear follow these steps:

Decide on the occasions when you will wear your eyewear, e.g., for business casual or for weekend sports

Comfort is critical – with the right fit you won’t even know you are wearing them

Round faces will look better with more angular and defined shapes

Oval faces can wear almost any frame shape

Frames should not appear too wide on your face

Black and tortoise shell frames have been longstanding successful staples

Frames are getting smaller and rounder according to Garret Leight of California Optical — www.garretttlieght.com

The 2016 presidential election campaign is like none we have seen before, and the challenges associated with avoiding conversations which can alienate colleagues, bosses, and customers are greater than ever. Innocent ice-breakers under the most informal of circumstances can turn passionate. Given the state of polarized feelings on political topics, it might be best to plan in advance just how far you are willing to go in stating your preferences, and how, exactly, you should express them. Restraint might be your best default. Conveying an attitude of open-mindedness can temper the decibel level.