Often, I observe technically competent folks with reasonable communications skills rise up the ladder pretty quickly and then hit a wall. The C-Suite does not see them as the face of the organization. This usually is first impressions garnered on connecting with an audience. It is the way they carry themselves meaning posture, pace and how they look any audience in its collective eye.

Also, it’s putting together clothing choices, grooming and the key ingredient of style and confidently navigating situations. They can be cut some slack if it is noticed that confidence and communication skills promote steadiness. Can some develop the critical factor of presence to move into the C suite?  Yes, with the right coach, mentors and champions, the C-Suite is a possibility!

Successful leaders are always inclusive in their interactions whether is it just acknowledging with a hello in a casual encounter or making introductions in a meeting. They are inclusive in providing feedback. Even in difficult situations, any intrusive or destructive behavior is avoided.

This reminds me of an incident on a major project for more than 1,000 retail service centers. The vendor of choice missed the deadline for delivering the products. The CEO called a meeting with the leaders of the vendor organization. He stated in quiet voice how much he valued their relationship…however if the product was not delivered within 30 days he would cancel the order and go with a new vendor.

He did not yell, question their professionalism or go thru the cost of damages. Nor was he in their face on how bad the situation was. Instead he was all about moving forward.

The successful leaders I have been blessed to work with consistently do the following:

• Recognize good work
• Provide support for colleagues and staff
• Stand for the success of staff
• Build strong work and social relationships
• Support philanthropy with money and action
• Never shift blame
• Take responsibility for mistakes

Graceful winners that acknowledge the folks that did not win will be more successful in the long journey. We see how it plays out in the award shows and in politics.

I often see folks in the business world take just a short jaunt up the ladder. They honestly think their success was all their own and refuse to see how competition made them better. Success comes to those who truly understand and admire the folks who lost. People that only knock the losers end up being the real losers. It does catch up to them.

Volunteering for a nonprofit charity or trade organization has many benefits. My experiences in the Association of Image Consultants (AICI) and Chicago Minority Diversity Suppliers Council to name a few, have been very valuable.

These groups gave me the opportunity to stretch my leadership skills while working in a group situation or leading a team. Serving on the boards for the Ray Graham Foundation for the Disabled also provided me with many experiences.

I gained skills in how to navigate media situations while collaborating with leadership. This has served me well when working with Fortune 500 organizations. Volunteering in your organization for projects is another smart way to gain leadership experience and exposure.

Looking the part is the first step and a very important one. It is a combination of what and how something is worn. When an outfit does not fit properly or the color does not flatter you then the choice of the clothing is not appropriate for the occasion.

Look at the leaders in the organization to see what makes their look resonate. This will help you discover what creates the right look for the role.

Recently, a well-known prime time news anchor tried to validate a point with a spokesperson by asking a question about a lie from the spokesperson’s team that appeared on the news. This anchor is known for integrity and has a knack for handling sensitive subjects with the guests on the show.

The spokesperson was a shark, a fast talker employing a high spin level skill at making observations and details sound like facts. The anchor, unfortunately, did not respond well even though he the truth was behind the question.

What I would recommend, is to ask the questions at least three times. Then, instead of doing the cha-cha with the guest, end the conversation on a high note by letting the other person to wallow in their own comments. Don’t swim with the sharks unless you possess some shark skills of your own!

Recently, I heard a comment about an executive that leadership-wise, he was not runway material. What exactly is runway material? It is someone who enters the room with confidence, poise and an understanding of the audience.

This person intuitively understands the emotional intelligence necessary to make a connection. Once a leader shows senior management s/he are runway material, the path to the C Suite opens wide!

Many times a client or someone from the audience in a workshop will tell me that they have heard a comment about themselves before.  I wonder why they have not taken action on the issue.

It is usually a few things- they don’t believe it or they will get to it sometime which leads to my request to take action in 2017. Go back to the coaching request and begin to develop an action plan on the issue…not a resolution but a plan.

For example, sleeves on a jacket are too long, creating a sloppy look. The plan? Take all of your jackets to the tailor for alternations. Be proactive. Take action. Altering sleeves sounds easy enough but it still can turn into a perceived time strain. Book the time and the place. Once you accomplish one task, you will be energized to do more.

There is never a bad time in your work environment to discreetly and judiciously project an image above your pay grade. But a particularly good time is when you are called upon to make an appearance before your most senior executives or Board of Directors. On these occasions, you must not underestimate the importance of body language. Your posture and engagement with that group must project the message that you belong at that table. Listen attentively so that you are sure of not only what has been said, but also what has been meant. Think carefully about what you are going to say and how you say it. Words matter, especially if you are careful not to use more than you need. And of course, give whatever assignments from that encounter that come your way your highest priority. In many companies, there is an executive pattern of behavior that is just a shade more refined than what most of us experience on a day-to-day basis. Think about how you can become comfortable with that behavior.