“You are never going to be right all the time. Get over it. The hurdles get smaller as you go along because you will be jumping over them.” Marsha Serlin, CEO, United Scrap Metal.

 So many times mistakes can paralyze us. I have learned over a period of time to not beat yourself up too much because you can learn from your mistakes if you get over them.

 For example, the first time I lost a project it took me a year to get past it. But it also taught me how to never be unprepared when presenting a project at a casual meeting.

About five years ago, I was faced with a similar situation. I went through a challenging hour of discussion with seven key decision makers for a project. But by then it had become a natural process to always be fully prepared.

The Summer Olympics continues to confirm the importance of team work. Yes, of course the main idea is to win a medal and the preference is gold. However, most don’t win gold or any medal at all, for that matter. In business, we are often faced with difficult challenges where the end result takes an unexpected turn just like in the Olympics.

When your team is a strong one, the main issue is that the loss is not as important as the next step. I watched some of the teams who did not win a gold. They supported each other and focused on the next step. That’s what team work is all about.

It is important to have a social media presence. For that, LinkedIn continues to be the number one place to get exposure and let the world know your personal brand. However, it does not replace traditional networking. So when you have an opportunity to do face to face events, maximize your presence by ensuring you do the following:

• Own the room with confidence. Have your pitch-who you are and a success story—ready at all times

• Be engaging. Even before you say one word offer a firm handshake and make good eye contact.

• Follow up. Afterwards, connect either by e-mail or phone calls. If possible, meet for coffee or lunch.

• Keep a file of your networking events. This will help you remember names and faces.

Networking can be fun and energizing if you take the attitude you want to learn about folks and what they are involved in. The activity will expand your people knowledge and allow others to get to know you.

A new suit, pair of glasses or a hair style can be a game changer in building your confidence. Here’s an example. Years ago, I was interviewing a client who was referred to me. My role was to help strengthen both her presence and communication style. (I found out later that she was about to be terminated prior to coming to me.)

I spoke with her later after she had become a top producer in her industry. I asked her what made the difference to senior management during her interview years ago. She said the change in her presence and communication style (her new image) gave senior management at the time a reason to allow her to do her thing because she all of a sudden exuded confidence.

In a recent New York Times article, the CEO of Four Square stressed the importance of allowing others to know you. I firmly believe it is critical to network inside your organization—to reach across the aisle and functions to touch base with others. This can be done via a quick cup of coffee, breakfast or lunch.

Besides the inherent value of building relationships, it also adds to your knowledge of their group – technologies, current business and people events. Folks move up in the organization because of people who know them. In today’s rapidly changing work environment (with flexible hours and virtual teams), we often don’t have the luxury of reaching across the lunch table to say hello.

Nonetheless, commit to having lunch with a co-worker at least once a week. Doing this will broaden your exposure and at the same time educate you about the organization from another viewpoint.

Don’t be the person who is always late. Being late lacks professionalism, shows you are not organized and indicates you have little respect for others who are waiting for you. It can be a hard habit to break unless you put in key steps to be on time.

Years ago, I heard someone say that she was always late. I promised myself I would never be that person.

So, I allow at least fifteen minutes in between meetings and set my clocks 10 minutes ahead of time. I am usually fifteen minutes early. This gives me time to get settled and gather my thoughts.

Also, remember that being on time is just as important for social as it is for business events.

In our fast paced environment, listening is a skill that takes patience and the ability to stay focused on the conversation. The biggest challenge is usually allowing the other person to finish their thoughts. I know I have been guilty of interrupting a speaker.

So, my tip is to count to ten to ensure the conversation has finished before you begin. Also, if you have interrupted because you thought the person was finished speaking, immediately apologize and let the other person complete his or her thought.

When you interrupt you may not hear that golden nugget of information critical to the solving the problem or miss learning something important.

When you smile the whole world smiles too.

• The average woman smiles 62 times per day.
• The average man smiles 8 times a day.
• 63 percent of people say they look best in photos when they are showing their teeth.
• 99.7 percent of adults say an attractive smile is an important personal asset.
• 74 percent of people say that an unattractive smile can hurt a person’s chances for business or career success.
• 23 percent of people say they look best with their mouth closed.

In a recent Chicago Tribune, Rex Huppke’s column addressed the value of being a nice person. In today’s work environment where results are critical there never seems to be enough time for niceties. This includes small talk such as how the family is doing or did you enjoy your vacation?

It has been proven may times that just taking a minute or two eases the way before we dive into everyday business work issues. Also, when giving feedback, be inclusive. The main goal is to strengthen social skills not tear them down.

A prized quality of a stellar reputation is being thought of as fair and nice.

Often, women make the mistake of either defining or not defining their eyebrows. This has been the subject of some of my blog postings. Just recently, I was involved in a program providing one on one counsel for high potential women. The second most discussed topic was the appropriate shape and color of eyebrows.

For men it was completely different. Most men had thick eyebrows. I noticed that the thicker the eyebrow the more one became engaged and listened to these folks.

Also, look at some celebrities. For example, Chris Pine (he was recently in in This Means War) has these amazing eyebrows. They draw you in as he speaks. So, take a look at your eyebrows. Do they capture your eyes so folks are drawn in to listen to every word you say or not?