Anna Soo Wildermuth

Welcome to Personal Images, Inc.!

Here I'll give you up to date tips on developing your personal and professional image to ensure your first impression will be your best impression. Also I will blog about current image and communication blunders. Feel free to join the discussion by leaving comments, and stay updated by subscribing to the RSS feed. Thanks for visiting my blog. – Anna

Change One Thing is a superb book that gives excellent advice to help jumpstart your engine." Stephen R. Covey, author, The 7 Habits of Highly Effective People

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Archive: Civility

Reframing

Many times if we could reframe a situation or picture it differently it will change perceptions. So think of reframing is having a different attitude or perspective.

This is especially important if you feel you have been treated unfairly. Recently a client was given notice that his position would not be needed. So, for a few days he walked around with an attitude like he was wronged and the organization owed him.

However, once he reframed his attitude, began to smile, say hello to people and not talk about how poorly he had been treated, he felt better and so did those around him. This also helped him when he interviewed for a position in another organization. He got hired in a more senior position and with better compensation.

The Smile

It amazing how many folks do not realize how important the smile is. A smile engages those around you. It adds warmth to you and gives warmth to others. It changes the perception of who you are.

The Definition of Smile

As a verb: Form one’s features into a pleased, kind, or amused expression, typically with the corners of the mouth turned up: “smiling faces.”

As a noun: A pleased, kind or amused facial expression, typically with the corners of the mouth turned up and the front teeth exposed.

Remember the expression, when you are smiling the world smiles with you and when you are crying you cry alone.

Whose responsibility is it to initiate leaving a social event?

When you are attending an event as couple, the person who has the tie-in to the event is the one to determine when to leave. The rule of thumb is that the time to exit and who suggests it to the host should be discussed before the event.

Also, do not depart in a herd. This means to wait and give the host space to properly say good bye. Follow these guidelines and you will always exit gracefully.

The Thank You

How many times do we neglect to just say thank you to a compliment? We instead offer reasons why we don’t deserve the nice words said about ourselves. It is not being modest or humble to bring up what went wrong. What you are doing is not respecting the giver of the compliment.

So, the next time someone pays you a compliment say thank you. Tell them how much you appreciate they noticed whether the comments were about a piece of clothing or a project you were successful at.

Just say “Thank You.”

Civility in the check-out lane

Civility and being courteous is important in every aspect of our lives. Everyone is diligent most of the time. However, folks sometimes forget politeness when they are waiting in line to check out after grocery store shopping.

Here are some check-out lane do’s and don’ts:

Do:

• Remember patience
• Let someone ahead of you go first if they have one item and you have a week’s worth of groceries
• Ask questions about items prior to queuing up in the check-out lane 
• Have your credit card, check or cash handy

Don’t:

• Interrupt the cashier when they are waiting on someone else
• Check out in the 10 items or less lane when you have 15 in your cart
• Search for the 13 cents at the bottom of your purse
• Use a credit card in the cash only lane

Remember that civility is paramount, especially when you are in a rush to check out.

When you do this, in addition to doing the right thing, you will be a role model for others