Anna Soo Wildermuth

Welcome to Personal Images, Inc.!

Here I'll give you up to date tips on developing your personal and professional image to ensure your first impression will be your best impression. Also I will blog about current image and communication blunders. Feel free to join the discussion by leaving comments, and stay updated by subscribing to the RSS feed. Thanks for visiting my blog. – Anna

Change One Thing is a superb book that gives excellent advice to help jumpstart your engine." Stephen R. Covey, author, The 7 Habits of Highly Effective People

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Archive: Career Builders

The phone interview

phoneRecently I have been interviewing folks on the phone for a special project for a client. Here are a few do’s for interviewees:

• Do give a mobile phone number that has good voice clarity

• Do give hours that you are available for an interview

• Do be able to answer questions like why we should engage you for the project

• Do apply for the role only if you have a current background in the field

• Do give a snapshot of your background in less than three minutes

• Do include impact statements (how your actions have positively affected a situation) in your background snapshot

Use these 6 do’s in your phone interview and you will have a very good chance of landing the role you want.

 

How many drinks for a social event?

DrinkspgRecently, I was out with folks who like to have a cocktail and wine with their meals. Since for me, one glass of wine is more than enough for an evening, I usually order a club soda with a lime. I will order that glass of wine with my meal if everyone is having one.

It would be the same for a business event. For hosts, I recommend no more than two glasses of wine with one cocktail. Liquor can loosen one’s tongue which can lead to revealing things that would be better left unsaid.

 

Tipping for service

big moneyIt is important to tip the appropriate percentage of the full price of the service. With so many specials for massages, facials and food at discounted prices, the person providing the service still needs be paid a gratuity as if the item was full price. This also means that if you are treated by the owner of a restaurant, offer a proper token of your appreciation.

Simon says

microphone-vectorSimon O. Sinek is an author best known for popularizing the concept of “The Golden Circle” and to “Start With Why”, described by TED as “a simple but powerful model for inspirational leadership” It offers these seven tips to ensure you will have a dynamic presentation:

1. Do not talk right away, wait until the audience gives you their attention

2. It is about what you can give the audience

3. Have a compelling personal story

4. Focus on a friendly face

5. Don’t listen or look at naysayers

6. Talk much slower than you normally do

7. Always thank the audience

 

Tie and shirt combinations

clairborn shirtsIn a business casual setting, men may not have to necessarily wear a suit jacket all the time, though they might be wearing a shirt and tie most of the time.

Many men in a workshop setting will ask if they can wear a mixed or patterned shirt with a patterned tie. Yes, of course. However, there are a few guidelines to ensure the right mix to look really sharp:

– The shirt stripe must be smaller than the tie pattern

– The tie pattern must be smaller if the shirt stripe is wide

– Make sure there is a similar color in both the tie and shirt

– A tie can be a totally different color than the shirt if the shirt is a non-patterned one

Of course, all of these rules can be broken if you have a dynamic eye for style or a work with a personal stylist!

 

Are you a task or a people person?

Task personKey to Leaderships are individuals who are great at getting the job done. The areas where they need to pay attention are being more sensitive to the nuances of building relationships such as developing small talk as well as appropriate facial expressions and body language. These silent messages are critical to understanding and connecting to people.

Then, there are the people persons who are great at building relationships and connecting to the audience. Those folks never lack in the area of people skills but lack the skills to get the job done.

To help fully develop skills spend time with and observe those who are the opposite of you. You will learn to pick the skills you need to grow in a very balanced way.

 

Long skirts and heels

reject-stamp-showing-rejection-denied-or-refusalI see many women wearing long skirts with heels and I don’t believe the look is flattering, especially if the skirt is a bit flared. Flats, loafers, pointy shoes, clogs and sneakers do not work either. These combinations makes the wearers look, at best, matronly and at worst, too dowdy. It’s not a look for the office or even for a business causal setting.

The majority of your body is covered with a long skirt, so to create a flowing look (as opposed to an unbalanced one), what you wear on your feet needs to visually become a part of the skirt. That’s why a boot that is covered by the hemline of the skirt usually works. In fact, long skirts with high boots and a shorter jacket can look smart if the colors are matched appropriately.

 

Rambling – where are you going with the end result?

voiceOften, I am asked to work with folks who tend to ramble and say more than they should. The more they ramble, the less impact their message has.

A great example of this occurred today. A top candidate for a new role in a new company kept going on and on. I even interviewed him the day before and mentioned to him that he tends to go on too long, rambles and talks in circles.

He is a very qualified candidate and frankly, is the candidate of choice. In the interview, he was told what held him back was his rambling. The advice we gave him was to answer a question with a five or ten word description and then stop. Rambling indicates nervousness, lack of confidence and even a possible lack of knowledge.

If you tend to ramble, it is because you have not practiced your answers. A good way to practice is to write the answer on paper and edit it with three bullet points. This will definitely help curb your rambling.

 

Conference call etiquette

phoneIn today’s busy and virtual world, conference calls have become a must versus face to face meetings. I just completed a call that went 60 minutes (originally scheduled for 30 minutes) mainly because the group was not prepared.

They had not fully read the material and the leader had not set an agenda. Each of the participants (4) had their own set of questions and they spoke over one another. Poor reception was also a factor. (Two of the participants were in a car.)

• Always let the participants know if you are going to be in a car driving (which is a real no-no).

• If possible, be the only person on the call in your office.

• Always say your name before you speak.

• Always, after you speak, confirm everyone has heard you.

• Always agree to disagree.

• Always thank everyone when the call is finished.

• Always let everyone know your time constraints.

True etiquette is making the other person comfortable and allowing them to showcase their best.

 

Speaking Up on the Phone

phoneMost our interactions, including final business transactions, take place on the phone. Speaking clearly and succinctly is very critical for many reasons. Your tone of voice is important in showing confidence and asking the appropriate questions.

Most importantly, you need to be heard. A good way to practice is by partnering with a colleague so you can both practice a range of voices, tones and pronunciations. Your phone voice is just as important as your visual presence.