Posted on 08 August 2013 Comments (0)
Tags: Anna's Posts, Attitude, Business Etiquette, Career Builders, communication, Culture, Interviewing skills, Leadership, Personal Development, Speaking Skills, Voice
So many times we forget to ask for what we want without sounding like we don’t deserve it or are entitled to it.
Here are some guidelines to help ensure that an outcome works in your favor:
1. Write down what you want – be specific
2. Get an outside perspective of someone you trust
3. Role play – practice
4. Do not be discouraged if the answer is no – find out why in a non-defensive way
Asking for what you want is critical to success in life. People aren’t mind readers. Often, just asking will help you get what you’re looking for.
Also, when you ask for what you want and the outcome is not what you desired, it could give you an opportunity to go a in different direction and get something better!
Actress, Andie MacDowell, and romantic interest of Hugh Grant in Four Weddings and a Funeral in Sunday NYT, says: “If you carry around anger and ugly emotions your face will show it.” She calls it keeping control of her monkey mind.
I also believe your face will show sadness, unfriendliness and friendliness. Unfortunately, the majority of those in today’s business world are not showing the face of engagement.
Begin the day with an attitude of excitement while keeping in mind that the purpose is to have a happy day. If you are not sure what your face is showing, stop by a mirror and take a quick. What does it say? Is that what you want it to say?
It is difficult being a leader especially when the times are trying and progress is slow with your team. It has been proven to be helpful to let the group know in a positive way that you need their assistance.
When you have a meeting during a period of team struggle, try this exercise by giving each team member three post-it stickers.
– On one, ask them to write what the team has done well so far.
– On the second one, ask them to write what the team needs to strengthen.
– On the last one, ask them to write what they’d like to see the team focus on.
Post these up on a wall. Have the entire team read them and come to a determination on what they want to focus on. This will help the group continue to bond. And you, as the team leader, will now have buy-in from the group. It creates a win/win situation.
Apparently, the new communication etiquette in replying is no answer instead of politely declining. In other words, no response is necessary when the answer is no. Well, if you want to buck the trend and stand out a little bit, decline by using one of these responses:
For an invitation:
• Thank you for the invite, but unfortunately, I will not be able to attend.
For a project:
• We value what you provide and we will get back to you when ___________.
When you respond, even though you are delivering a no, it shows you appreciate their efforts.
Bill McDermott, co-CEO of SAP, the software company, said employers “will make bold bets on people who have an unwavering passion for success”. In a recent NYT interview, he shared his thoughts on the subject.
He talked about his unlimited drive for success beginning at the age of 11. What is obvious is that he clearly is a director type who is passionate, competitive and gets the job done. He has clarity in what he wants and hires those who can share their own drive with both clarity and passion. They must love what they do. In my work with clients, the successful ones all have that plus a big picture vision.