October 2017 Business Case Study

The Situation:Leadership Confidence

Bill has been in the organization just over a year. He was recruited by a senior leader because of his analytical skills and deep knowledge of the industry. The challenges are that the projects are fast moving and at times, he must make a decision without having all the facts. This has created concern among the senior leaders that he is not confident in decisive actions at critical points of a project.

The Solution:

Bill began working on ways to ask critical questions to get himself into a comfort zone if faced with making a decision without all of the information he would prefer. Bill also initiated meetings with team members so that as many details as possible are available when a decision needs to be made.

The Outcome:

Bill gained enough confidence at meetings to ask probing questions on project issues that demanded immediate decisions. He has also committed to not work in a silo. Instead, he spends time developing relationships so when there is a need to get other folks involved they are more responsive. Senior leaders have commented that they are pleased timelines are being met, sometimes even before the due dates.

Don’t be afraid to give up the good to go for the great. John D. Rockefeller