The Situation: Leadership – Confrontation
Megan is responsible for communications. Each of her six direct reports lead a team. The opportunity for Megan is to deliver a clear review for each of her reports on their achievements and suggest what is needed to meet the expectations of senior leaders. The difficult conversation for Megan is providing […]
Business Case
January 2019 Business Case Study
The Situation: The thinker
John is a business analyst who would like to interface with clients. His idea is to meet a customer and discuss his targeted end results at the beginning of his comments. However, John tends to over explain, packing in quite a bit of detail which can confuse the audience and cause them […]
December 2018 Business Case Study
The Situation:What I have learned in 2018
This year, clients have taught me to pay attention to the unsaid, be focused on their goals, understand their fears and believe there is always an outcome. Situations I was involved in included career changes, promotions, and reorganization challenges. Personal lives were impacted whether brought in by the client […]
October 2018 Business Case Study
The Situation: C-Suite Material
James has been in the company since graduating high school and possesses impressive technical skills. He understands the customer since he virtually grew up working with them. His group is also the organization’s most profitable.
Opportunities for James center around ways to strengthen his team communication and management skills. He knows how to […]
September 2018 Business Case Study
The Situation: Getting the job done inclusively
Senior management loves Gloria because she gets the job done. She has been in the company more than 20 years and has progressed to a high-level manager position. Gloria is up for a director role but continues to miss the path to securing the role. Groups prefer not to […]
August 2018 Business Case Study
The Situation: Development of a Manager
Joe has been a senior manager in a financial group for several years. His success lies in working with investors. They like and trust him. Unfortunately, his peers and folks that report to him do not respect him. In fact, his team has requested a new leader for the group. […]