The Situation:Leadership Confidence
Bill has been in the organization just over a year. He was recruited by a senior leader because of his analytical skills and deep knowledge of the industry. The challenges are that the projects are fast moving and at times, he must make a decision without having all the facts. This has created […]
October 2017 Monthly Tips
Opportunities don’t happen. You create them. Chris Grosser
October Tips For Communication & Image Success
Tip for Organizations:
Question:
What are some tips to consider as we plan to entertain clients or customers? This is refresher for our associates as the holiday season approaches.
Answer:
5 key tips to remember when entertaining clients:
• Choose a dining venue that makes it special […]
September 2017 Business Case Study
The Situation: Thinker to Director
James has been in the organization for two years. His role is to oversee a group of senior leaders. The opportunity for James is to process information quickly to determine the appropriate way to help these leaders deal with ongoing organizational issues. James was hired because of his high intellect. However, […]
September 2017 Monthly Tips
Leadership is unlocking people’s potential to become better. Bill Bradley
September Tips For Communication & Presence Impact
Tip for Organizations:
Question:
What is rule of thumb or guidelines for tipping for service at a restaurant? We have new group of younger associates that will be entertaining clients and customers.
Answer:
It is important to tip at least 20% for good service. The gratuities […]
August 2017 Business Case Study
The Situation: Executive Leadership Presence
Phyllis was brought in for her technical knowledge and history of success in dealing with customers. However, her visual presence and lack of tact in dealing with critical issues was less than acceptable. Phyllis also tended to shy away from conflict.
The Solution:
Her skill is in reviewing data and strategies for results […]
August 2017 Monthly Tips
Leadership is practiced not so much in words as in attitude and in actions. Harold S. Geneen
August Tips For Communication & Image Success
Tip for Organizations:
Question:
What are some outside of the office activities that can be a fun time for folks to get to know each other?
Answer:
First, the event should be during business hours to provide […]