“Things work out best for those who make the best of how things work out.”
—John Wooden
March Tips For Professional Success
Tip for Organizations:
We have a new executive team. They have always worked behind the scenes. Now they are becoming the face of the unit. They will be meeting new clients and entertaining customers. What are some clothing pieces they should have in their business casual wardrobes?
Answer:
Additional wardrobe pieces should have a jacket and companion slacks or skirt (for women). Choosing color, fabric, and fit are critical to establish a presence based on the client, activity, and location. Look for well-tailored shirts for men and underpinnings or blouses for women. Accessories must be in mint condition.
Communication Question:
Question:
How does one handle an individual who always seems to know more and has an answer for every situation?
Answer:
Most individuals who appear to be domineering communicators are trying to establish their base and brand. It is best not to spar with them. Instead, listen, offer a thank you, and either show your agreement or tactfully provide another point of view.
Presence Question:
Question:
Travel to many areas has been put on hold due to virus concerns. As a result, we are relying more on video conferences and phone meetings. However, a face to face meeting often provides a better read on body language and social cues. How can we be effective and establish connections on a video conference meeting or a phone call
Answer:
Video conferencing can be an effective tool – more so than conference calls. During a video conference, paying close attention to facial expressions is important. Listening carefully is critical. Asking questions and repeating what is said will validate and reinforce effective communication. In addition, setting a clear agenda prior to the meeting will help improve the outcome.
The Art of Business and Social Interaction®
Question:
How do I handle shaking hands when I’m worried about the spread of contagious diseases?
Answer:
It is best to be honest and clear if you are concerned about shaking hands. Politely verbally greet the person and simply say something to the effect of, “it’s best to be safe, so let’s forgo shaking hands this time around.”