It is not who you know, it’s who knows you. Unknown
April Tips For Communication & Image Success
Tip for Organizations:
Question:
What is the best way to handle members of our team that consistently exceed the allotted time when presenting?
Answer:
Be very clear about timing with all members of the team reminding everyone that if someone runs overtime for an unusual situation, an exception can be made. For an ongoing habit, an effective method is not letting them finish… in other words, giving the offender the hook!
Communication Question:
Question:
How can a controversial message be delivered and defensiveness avoided if the communication is presented by senior management and the audience turns hostile?
Answer:
Years ago, I was asked to present a new policy that was very controversial to a group. The policy eliminated a benefit enjoyed by this group. They continued to vent and I just listened without defending until the complaining passed.
Presence Question:
Question:
It appears that on jackets for women, three-quarter sleeves are the norm. Do they have the same professional presence as full length sleeves?
Answer:
Professional jackets look best with full length sleeves. Three-quarter sleeves are more acceptable in summer wear. However, three-quarter sleeves work better than a jacket with sleeves too long!
The Art of Business and Social Interaction®
Question:
How can I gain confidence when meeting new people?
Answer:
It is normal to be a bit nervous when meeting new people. Asking questions to get the conversation going usually helps. The more opportunities to practice, the more confidence you will feel.