Anna Soo Wildermuth

Welcome to Personal Images, Inc.!

Here I'll give you up to date tips on developing your personal and professional image to ensure your first impression will be your best impression. Also I will blog about current image and communication blunders. Feel free to join the discussion by leaving comments, and stay updated by subscribing to the RSS feed. Thanks for visiting my blog. – Anna

Change One Thing is a superb book that gives excellent advice to help jumpstart your engine." Stephen R. Covey, author, The 7 Habits of Highly Effective People

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Answering tough questions

question_makrs_cutie_mark_by_rildraw-d4byewlThese tips that will help you navigate through responding to tough questions, a very important skill needed in front of an audience or while on the phone:

• Take your time
• Speak to what can be done, never on what cannot be done
• Use a positive tone and calm voice – especially on the phone
• In person, display engaged facial expressions

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