Anna Soo Wildermuth

Welcome to Personal Images, Inc.!

Here I'll give you up to date tips on developing your personal and professional image to ensure your first impression will be your best impression. Also I will blog about current image and communication blunders. Feel free to join the discussion by leaving comments, and stay updated by subscribing to the RSS feed. Thanks for visiting my blog. – Anna

Change One Thing is a superb book that gives excellent advice to help jumpstart your engine." Stephen R. Covey, author, The 7 Habits of Highly Effective People

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Asking questions

26447en_USI_QuestionMarkOften, questions are asked in an intrusive manner during troublesome situations. The tone of voice is as culpable as words in creating a polarized environment as are gotcha questions. We see this in television interviews.

Clients with impressive technical skills sometimes act like bulls wandering in a china shop when asking questions. The message to others when this occurs is: I don’t want to work with you.

Start with what they do well and then ask how we can make the situation better to secure a successful result. When they offer what does not work begin to ask the “Why” question which, when answered truthfully, usually brings out a viable solution.

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