July 2017 Business Case Study

The Situation:  Managing a new and old team

Gary has been with the organization a year. His role is to strengthen the group by hiring new associates while assessing the effectiveness of the current team members. He realized after replacing a non-producing associate that another member is not respected either. Senior management is now concerned Gary is not an effective team leader.

The Solution:

Gary will do a 360 to determine strengths and areas for improvement. He also realizes more time should be spent with the weaker team members by partnering them with the stronger ones. Gary also must build his relationship with his new manager and realize that using an inclusive tone of voice with his team and boss will help the situation.

The Outcome:

Gary continues to empower his team and deepen his relationship with his new manager. He scheduled a retreat for his group with another team that supports his. They will look at lessons learned in the past year and at opportunities to be successful in the remainder of 2017 and into 2018. He will also take the group out in the evening for a fun cooking class and dinner.

A leader takes people where they want to go. A great leader takes people where they don’t necessarily want to go, but ought to be.” – Rosalynn Carter, former first lady of the United States